At AR Tour and Travel, we aim to offer our customers a smooth and transparent experience. Our Return & Refund Policy outlines the terms under which you may cancel a booking and request a refund. By booking any service with us, you agree to the following terms:

1. Booking Cancellations by Customer

If you wish to cancel your booking, you must inform us in writing or via email at least 7 days prior to the scheduled travel/start date. Cancellations must be confirmed by our team to be considered valid.

2. Refund Eligibility

Refunds are applicable only under the following conditions:

The cancellation request is made within the allowed timeframe.

No non-refundable components (like special permits, hotel bookings, or travel tickets) are involved.

The booking was made directly with AR Tour and Travel via our official website, app, or authorized agents.

3. Refund Deduction Structure

Refunds will be processed after deducting:

Processing fee/service charge

Cancellation charges levied by hotels, transport vendors, or third-party partners

Any advance payments made for non-refundable services

4. Non-Refundable Situations

“No-Show” on the day of departure

Last-minute cancellations (less than 48 hours before travel)

Customized or group tours with fixed arrangements

Force majeure events (e.g., natural disaster, strikes, political unrest)

5. Refund Timeline

Once your cancellation is approved, refunds will be processed within 7 to 14 business days. The refund amount will be credited to the original mode of payment.

6. Tour Cancellations by AR Tour and Travel

In rare circumstances, we may need to cancel a tour due to unavoidable reasons. In such cases, you will be eligible for a full refund or may choose an alternative tour of equal value.

7. Booking Modifications Instead of Refund

In some cases, we may offer you the option to reschedule your booking or transfer it to another individual instead of issuing a refund. Such requests will be subject to availability and service provider policies.

8. How to Request a Cancellation or Refund

To initiate a cancellation or refund request, please contact us via:

Email: artourandtravels2025@gmail.com

Phone: +91 0120-3271724

Address: 273, Niti Khand-II, Indirapuram, Ghaziabad – 201014

Please mention your booking reference number, full name, and reason for cancellation in your message.

9. Policy Updates

AR Tour and Travel reserves the right to modify this Return & Refund Policy at any time. Any changes will be updated on this page with a revised date.